Bank Zero proof of payments (PoP) are very informative. They display files you have attached while making the payment (e,g, an invoice or a contract). And it even shows the flow of money with track and trace functionality. Each PoP also displays a unique QR code that can be scanned on the App to authenticate the PoP.
To create / recreate a PoP, go to the relevant transaction in transaction history, tap on it to open the transaction details screen, then tap the download shield icon to recreate an updated PoP with the latest track and trace information.
Bank Zero proof of payments (PoP) are very informative. They display files you have attached while making the payment (e,g, an invoice or a contract). And it even shows the flow of money with track and trace functionality.Â
Each PoP also displays a unique QR code that can be scanned on the App to authenticate the PoP. To authenticate a PoP, tap the shield icon in the top right corner of your login screen and follow instructions.
Your account confirmation letter was emailed to you as part of your welcome pack. You will in future also be able to download this on the App, just not right now. If you cannot find your welcome pack, please email us at info@bankzero.co.za.
Your salary switch letter was emailed to you as part of your welcome pack. You will in future also be able to download this on the App, just not right now.
We email your account statements to you monthly. If you are not receiving them please check your spam folder.Â
You will also be able to download these on the App, just not right now.Â
Please refer to our pricing guide for the difference in cost between downloading the lasts statements less than 3 months old, versus older statements.
Your welcome letter was emailed to you as part of your bigger welcome pack which contained a Quick Start Guide, etc. You will in future also be able to download this on the App, just not right now.
Your IT3B certificate is emailed to you annually. You will in future also be able to download this on the App, just not right now.
Bank Zero Mutual Bank (MB0001). Authorised financial service provider (FSP No: 50870)
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