Rates & Pricing

Basic banking is free. As it should be. For all.
You only pay for cash and chosen extras, and only when you use it. (Which means that you don’t end up cross-subsidising other customers.)
Right from the start you have access to everything. We don’t catch you by offering entry-level accounts where you’re forced to upgrade for better solutions.

The pricing applies equally to all accounts – all types of businesses and all individuals.

Pricing Guide (incl VAT) – Individuals & Businesses

Just like our banking, this is simple – all on one single page.

Banking should always be free

Having an account costs you nothing

Monthly fee

Zero

Minimum balance

Zero

Make payments at no extra cost to you

Zero

Pay by debit order

Zero

Pay between own accounts

Zero

Pay someone at another bank using their account number (EFT)

Zero

Pay someone at Bank Zero using their account number (EFT)

Zero

Pay someone at Bank Zero using their cell number (SendMoney)

Zero

Pay someone at Bank Zero using their QR code (QR Pay)

Zero

Pay someone in another country

Not yet

Pay with phone taps

Zero

Pay by card – local or foreign card transaction fee

Zero

Pay by card – mark-up on foreign transactions posted in ZAR

Zero

Buy prepaid at no extra cost to you

Data, airtime, electricity, etc

Zero

Adding more costs you nothing

Add business accounts

Zero

Add children

Zero

Add links to related parties

Zero

Add friends so that you can save together (e.g. family, club, stokvel)

Zero

Add savings or notice accounts

Zero

Know what’s going on, at no cost to you

Zero

Notifications on all activity

Zero

Proof of payment by email

Zero

Monthly statement by email

Zero

Monthly statement downloaded from App within 3mths

Zero

Account confirmation letter or IT3B

Zero

3rd party costs are passed on to you

Immediate payments

Pay (more when recipient at FNB/RMB, Standard, ABSA for amount R3k+)

R6.50 (R12)

Receive

Zero

Special-patent card with best-in-world security, delivered to where you choose

Clicks store

R79

Street address in metro (non-metro add R30)

R119

Cash

Withdraw cash at ATM – local & foreign (Min R50 if foreign)

R10/R1000 block

Withdraw cash at POS – local & foreign (Min R50 if foreign)

R2

Withdraw cash without card – do SendMoney to self, cash-out at Shoprite Group

R8.50

Send cash to non-customer – do SendMoney to them, cash-out at Shoprite Group

R8.50

Deposit cash at POS – use card at Shoprite Group (max R3k) or PnP group (max R5k)

Ask retailer

Request balance at ATM or at POS

R2.50

Nuisance fees – because we are charged when this happens

Using card before activating it (or using old card), or when set to ‘Lock’ or ‘ATM off’, or after 3 wrong PINs

R2.50

Exceeding own chosen limits

R2.50

Insufficient funds (card, debit order, scheduled payment/transfer)

R2.50

Value-added services are your choice

Send proof of payment via SMS (but email is free!)

R1.50

Pay mark-up on foreign currency card transactions

Only 1.25%

Dispute or stop existing debit order (but new debit order rejection aways costs Zero!)

R8

Charge back a card transaction

R75

Receive money via Bank Zero QR code

0.5% of amount

Add another check account

R50 to open

If no transactions on a check account for more than 6 months (only taken from available balance)

R5/month

Statements older than 3mths (but you can download an xls dump as far back as you want for Zero!)

R10 / statement

Banking should be free

Account monthly fee

Zero

Account minimum balance

Zero

Add savings account or notice account

Zero

Add a business profile

Zero

Add a child

Zero

Friend people to account (e.g. family, club, stokvel)

Zero

Transfer money between accounts

Zero

Pay a debit order

Zero

Pay another bank’s customer using their account number (EFT)

Zero

Pay a Bank Zero customer using their account number (EFT)

Zero

Pay a Bank Zero customer using their cell number (SendMoney)

Zero

Pay a Bank Zero customer using their QR code

Zero

Pay by card – local or foreign card fee

Zero

Pay by card – mark-up on foreign transactions posted in ZAR

Zero

Send proof of payment via email

Zero

Buy prepaid data, airtime, electricity, etc

Zero

Receive notifications on activity

Zero

Receive monthly statement via email or download from App – within 3mths

Zero

Request account confirmation letter or IT3B

Zero

3rd party costs are passed on to you

Card personalised & delivered to Clicks store

R59

Card personalised & delivered to street address in most cities (if remote +R30)

R99

Request balance at ATM or at POS

R2

Withdraw cash at ATM – local & foreign (note: R45 min fee if foreign)

R9/R1000 block

Withdraw cash at POS – local & foreign (note: R45 min fee if foreign)

R2

Withdraw cash without card – use SendMoney & cash-out at Shoprite Group

R8.50

Send cash to non-customer – use SendMoney & cash-out at Shoprite Group

R8.50

Deposit cash at POS – Shoprite Group (max R3k), PnP group (max R5k)

Ask retailer

Nuisance fees:
– Using new card before activating it (or using old card)
– Card used when set to ‘Lock’ or ‘ATM off’, or locked after 3 wrong PINs
– Exceeding chosen limits
– Insufficient funds (card, debit order, scheduled payment/transfer)

R2

Send proof of payment via SMS (but email is free!)

R1.50

Value-added services are your choice

Pay mark-up on foreign currency card transactions

Only 1%

Receive money via Bank Zero QR code

0.5% of amount

Dispute or stop a debit order (new debit order rejection is Zero!)

R8

Chargeback a card transaction

R50

Add another check account

R50 to open

If no transactions on a check account for more than 6 months

R5/month

Statements older than 3mths (or download xls as far back as you want for Zero!)

R10 / statement

Interest Rates

Whereas pricing is fixed for the year, interest rates tend to fluctuate as the repo rate moves.

So please always check back here for the latest rates. The below table is effective as from 31 January 2025.

Amount

< R1k

≥ R1k

≥ R25k

≥ R50k

≥ R100k

≥ R500k

≥ R1m

Savings

5.20%

6.05%

6.60%

6.90%

6.95%

7.00%

7.05%

7 Day Notice

5.00%

6.15%

6.70%

7.13%

7.18%

7.28%

7.35%

32 Day Notice

5.30%

6.45%

7.05%

7.29%

7.49%

7.54%

7.61%

45 Day Notice

5.35%

6.50%

7.15%

7.45%

7.59%

7.64%

7.72%