Basic banking is free. As it should be. For all.
You only pay for cash and chosen extras, and only when you use it. (Which means that you don’t end up cross-subsidising other customers.)
Right from the start you have access to everything. We don’t catch you by offering entry-level accounts where you’re forced to upgrade for better solutions.
The pricing applies equally to all accounts – all types of businesses and all individuals.
Just like our banking, this is simple – all on one single page
Account monthly fee
Zero
Account minimum balance
Zero
Add savings account or notice account
Zero
Add a business profile
Zero
Add a child
Zero
Friend people to account (e.g. family, club, stokvel)
Zero
Transfer money between accounts
Zero
Pay a debit order
Zero
Pay another bank’s customer using their account number (EFT)
Zero
Pay a Bank Zero customer using their account number (EFT)
Zero
Pay a Bank Zero customer using their cell number (SendMoney)
Zero
Pay a Bank Zero customer using their QR code
Zero
Pay by card – local or foreign card fee
Zero
Pay by card – mark-up on foreign transactions posted in ZAR
Zero
Send proof of payment via email
Zero
Buy prepaid data, airtime, electricity, etc
Zero
Receive notifications on activity
Zero
Receive monthly statement via email or download from App – within 3mths
Zero
Request account confirmation letter or IT3B
Zero
Card personalised & delivered to Clicks store
R59
Card personalised & delivered to street address in most cities (if remote +R30)
R99
Request balance at ATM or at POS
R2
Withdraw cash at ATM – local & foreign (note: R45 min fee if foreign)
R9/R1000 block
Withdraw cash at POS – local & foreign (note: R45 min fee if foreign)
R2
Withdraw cash without card – use SendMoney & cash-out at Shoprite Group
R8.50
Send cash to non-customer – use SendMoney & cash-out at Shoprite Group
R8.50
Deposit cash at POS – Shoprite Group (max R3k), PnP group (max R5k)
Ask retailer
Nuisance fees:
– Using new card before activating it (or using old card)
– Card used when set to ‘Lock’ or ‘ATM off’, or locked after 3 wrong PINs
– Exceeding chosen limits
– Insufficient funds (card, debit order, scheduled payment/transfer)
R2
Send proof of payment via SMS (but email is free!)
R1.50
Pay mark-up on foreign currency card transactions
Only 1%
Receive money via Bank Zero QR code
0.5% of amount
Dispute or stop a debit order (new debit order rejection is Zero!)
R8
Chargeback a card transaction
R50
Add another check account
R50 to open
If no transactions on a check account for more than 6 months
R5/month
Statements older than 3mths (or download xls as far back as you want for Zero!)
R10 / statement
Account monthly fee
Zero
Account minimum balance
Zero
Add savings account or notice account
Zero
Add a business profile
Zero
Add a child
Zero
Friend people to account (e.g. family, club, stokvel)
Zero
Transfer money between accounts
Zero
Pay a debit order
Zero
Pay another bank’s customer using their account number (EFT)
Zero
Pay a Bank Zero customer using their account number (EFT)
Zero
Pay a Bank Zero customer using their cell number (SendMoney)
Zero
Pay a Bank Zero customer using their QR code
Zero
Pay by card – local or foreign card fee
Zero
Pay by card – mark-up on foreign transactions posted in ZAR
Zero
Pay a debit order
Zero
Send proof of payment via email
Zero
Buy prepaid data, airtime, electricity, etc
Zero
Receive notifications on activity on account or profile
Zero
Receive monthly statement via email – also available from App
Zero
Request previous statements within 3 months
Zero
Request account confirmation letter
Zero
Card personalised & delivered to Clicks store
R69
Card personalised & delivered to street address in most cities (if remote +R30)
R119 (R159)
Request balance at ATM or at POS
R2
Withdraw cash at ATM – local & international
R9 / R1000 block
Withdraw cash at POS – PnP, Spar, Shoprite Group
R2
Withdraw cash without card – use SendMoney & cash-out at Shoprite Group
R8.50
Send cash to non-customer – use SendMoney & cash-out at Shoprite Group
R8.50
Deposit cash at POS – Shoprite Group (max R3k), PnP group (max R5k)
Ask retailer
Nuisance fees:
– Insufficient funds (card, debit order, scheduled payment/transfer)
– Exceeding chosen limits
– Card set to ‘Lock’ or ‘ATM off’, or card locked after 3 wrong PINs
– Using new card before activating it, or using old uncancelled card
R2
Send proof of payment via SMS (but email is free!)
R1.50
Add more check accounts
R100 to open
Request statements older than 3 months
R10 / statement
Receive money via Bank Zero QR code
0.5% of amount
Dispute or stop a debit order (or card transaction)
R8 (R30)
Forex mark-up on international card transactions posted in foreign currency
1%
Resetting App login PIN
R50
If no transactions on a check account for more than 6 months
R5/month
Monthly fee
Zero
Minimum balance
Zero
Set up a new business profile
Zero
Open more savings or notice accounts
Zero
Transfer money between accounts
Zero
Pay someone at another bank
Zero
Pay someone at Bank Zero
Zero
Pay someone at Bank Zero using their QR code
Zero
Pay someone at Bank Zero using their cell number (Send Money)
Zero
Pay by debit order
Zero
Pay by card (local or international card fee)
Zero
Buy prepaid data, airtime, electricity, etc
Zero
Send proof of payment via email
Zero
Receive notifications on all banking activity
Zero
Receive monthly statement via email (or download from App)
Zero
Request previous statements within 3 months
Zero
Request account confirmation letter
Zero
Cardless cash withdrawal (Send Money to self, cash out Checkers, Shoprite, Usave)
R8.50
Send Money to someone not at Bank Zero, cash out Checkers, Shoprite, Usave
R8.50
Draw cash at ATM (local or international)
R9/R1000 block
Draw cash at POS (PnP, Spar, Checkers, Shoprite)
R2
Balance enquiry at ATM or POS
R2
Nuisance fees:
– Insufficient funds (card, debit order, scheduled payment/transfer)
– Exceeding chosen limits
– Card set to ‘Lock’ or ‘ATM off’, or card locked after 3 wrong PINs
– Using new card before activating it, or using old uncancelled card
R2
Card personalisation plus delivery to a Clicks store
R79
Card personalisation plus delivery to a street address (metro; rural)
R139; R179
Send proof of payment via SMS (but email is free!)
R1.50
Open additional check account on individual or business profile
R100 to open
Request statements older than 3 months
R10/statement
Receive money via Bank Zero QR code
0.5% of amount
Dispute or stop a debit order (or card transaction)
