The pricing applies equally to all accounts – all types of businesses and all individuals.
Pricing Guide (incl VAT) – Individuals & Businesses
Just like our banking, this is simple – all on one single page.
Zero monthly account fees
Personal account (all incomes and any balance in the account)
0
Business account (from sole traders to large companies, even NPOs – with any balance in the account)
0
Zero fees on transactions
Debit order
0
EFT
0
Card online
0
Card in-store
0
Phone tap
0
Pay any Bank Zero customer (using account number or cell number or QR code)
0
Zero fees when buying prepaid items
Data, airtime, electricity, etc
0
Zero fees when adding or linking to others
Add business accounts
0
Add children
0
Add cash investment accounts (Savings / Notice)
0
Link to others in same club / stokvel
0
Zero fees to receive info
Real-time transaction notifications (on phone and email)
0
Real-time helpful info (like new debit order, recipient changes, business authorisations)
0
Monthly statements with spreadsheets
0
Any-time spreadsheet extracts as far back as you want
0
Any-time proof of payment via email
0
Any-time documents like account confirmation or IT3B
0
Balance request
Daily email showing latest balance
0
Bank Zero App
0
Till
R2.50
ATM
R5
Cash out
ATM
R10/R1000 block
ATM in another country (fee min R50)
R10/R1000 block
Cash at till
R2.50
Cardless cash (cash-out at select* retailers)
R8.50
Send money to non-Bank Zero customers (cash-out at select* retailers)
R8.50
Cash in
Deposit at till (select* retailers)
Ask retailer
Debit card with special patent to prevent all card fraud
Clicks store collection
R83 once-off
Street address delivery (non-metro add R30)
R125 once-off
Immediate payments
To Bank Zero customers
0
To most other banks
R6.50
To FNB, RMB, Standard Bank, ABSA for amount R3k+
R12
Managing payments
Proof of payment via SMS (but email is free)
R1.50
Dispute/stop debit order (but rejecting new debit orders is free)
R8
Charge back card transaction
R75
Add another check account (just a once-off opening cost but no monthly fees)
R50 to open
Receive money via QR code
0.5% of amount
Nuisance fees
Use card while set to ‘Lock’ or ‘ATM off’ or after 3 wrong PINs
R3
Exceed own chosen online or cash limits
R3
Insufficient funds for debit orders, card purchases or withdrawals, scheduled payments/transfers
R3
Used check account more than 6 months ago (but only if balance above R0 – you’ll never owe us money)
R5/month
Download statements older than 3 months (but download a spreadsheet as far back as you want for free) R10/statement
R10/statement
EFT
not yet
Card (online or in-store)
Transaction fee for card purchase in ZAR 0
0
Mark-up for card purchase in ZAR
0
Transaction fee for card purchase in foreign currency
0
Mark-up for card purchase in foreign currency
1.8%
*Retailers:
Cash in at PnP group or Shoprite group.
Cash out at most big retail grocery stores.
Send Money temporarily disabled.
Having an account costs you nothing
Monthly fee
Zero
Minimum balance
Zero
Make payments at no extra cost to you
Pay by debit order
Zero
Pay between own accounts
Zero
Pay someone at another bank using their account number (EFT)
Zero
Pay someone at Bank Zero using their account number (EFT)
Zero
Pay someone at Bank Zero using their cell number (SendMoney)
Zero
Pay someone at Bank Zero using their QR code (QR Pay)
Zero
Pay someone in another country
Not yet
Pay with phone taps
Zero
Pay by card – local or foreign card transaction fee
Zero
Pay by card – mark-up on foreign transactions posted in ZAR
Zero
Buy prepaid at no extra cost to you
Data, airtime, electricity, etc
Zero
Adding more costs you nothing
Add business accounts
Zero
Add children
Zero
Add links to related parties
Zero
Add friends so that you can save together (e.g. family, club, stokvel)
Zero
Add savings or notice accounts
Zero
Know what’s going on, at no cost to you
Zero
Notifications on all activity
Zero
Proof of payment by email
Zero
Monthly statement by email
Zero
Monthly statement downloaded from App within 3mths
Zero
Account confirmation letter or IT3B
Zero
Immediate payments
Pay (more when recipient at FNB/RMB, Standard, ABSA for amount R3k+)
R6.50 (R12)
Receive
Zero
Special-patent card with best-in-world security, delivered to where you choose
Clicks store
R79
Street address in metro (non-metro add R30)
R119
Cash
Withdraw cash at ATM – local & foreign (Min R50 if foreign)
R10/R1000 block
Withdraw cash at POS – local & foreign (Min R50 if foreign)
R2
Withdraw cash without card – do SendMoney to self, cash-out at Shoprite Group
R8.50
Send cash to non-customer – do SendMoney to them, cash-out at Shoprite Group
R8.50
Deposit cash at POS – use card at Shoprite Group (max R3k) or PnP group (max R5k)
Ask retailer
Request balance at ATM or at POS
R2.50
Nuisance fees – because we are charged when this happens
Using card before activating it (or using old card), or when set to ‘Lock’ or ‘ATM off’, or after 3 wrong PINs
R2.50
Exceeding own chosen limits
R2.50
Insufficient funds (card, debit order, scheduled payment/transfer)
R2.50
Send proof of payment via SMS (but email is free!)
R1.50
Pay mark-up on foreign currency card transactions
Only 1.25%
Dispute or stop existing debit order (but new debit order rejection aways costs Zero!)
R8
Charge back a card transaction
R75
Receive money via Bank Zero QR code
0.5% of amount
Add another check account
R50 to open
If no transactions on a check account for more than 6 months (only taken from available balance)
R5/month
Statements older than 3mths (but you can download an xls dump as far back as you want for Zero!)
R10 / statement
Interest Rates
Whereas pricing is fixed for the year, interest rates tend to fluctuate as the repo rate moves.
So please always check back here for the latest rates. The below table is effective as from 21 November 2025.
Bank Zero Mutual Bank (MB0001). Authorised financial service provider (FSP No: 50870)
