Our customer stories

Sello: Misplaced your wallet?

Sello, a 46-year old soccer fan, did his usual daily commute to work on 9 Sept. He stepped out of his taxi at his usual drop-off point and began his last 100m walk to work. But… it was not going to be a usual day.
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Liné: Commercial banking is easy – finally

Monthly billing can be a nightmare – just ask any business owner or financial manager. Payments add up quickly to several hundred transactions.
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Thokozani: No more ‘Send Money’ hassles

Thokozani Zuma, an innovation junkie who loves testing new and exciting tech, grabbed the opportunity to apply for a special invite to join Bank Zero during its Beta testing phase.
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Lemon+Lime: Saves thousands after switching to Bank Zero

Despite doing 100-fold more transactions through Bank Zero over eight months than through its other big bank account, Lemon+Lime deli paid only R112 in Bank Zero fees – compared to R8,936 at the big bank.
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Willem: Special card patent protection

Willem Roux, who joined Bank Zero in August 2021, has a great story that shows how Bank Zero’s unique patent technology for its cards protects the bank’s customers.
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Dee: Tracking down criminals

Dee, a popular real estate agent, was about to take an interested couple through her show house when everything suddenly turned into a horror show.
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Jacob: No more card skimming

Jacob Marais (a self-confessed technophobe) contacted Bank Zero last week, understandably upset. With an anxious tone he explained that he had received a Bank Zero notification for a card transaction which he had no clue of.
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Janeane: Saved from online card fraud

Janeane, a regular online shopper, was on her way to a lovely Saturday night dinner with friends. She was looking forward to relaxing for a few hours after a busy and stressful year – but a restful dinner it was not going to be.
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Stef: Uncontrolled card subscriptions

Stef, a 13-year-old online gamer and skateboarder, joined Bank Zero in Aug 2022. For the first time in his life Stef now had his own easy access to his account. No more asking his parents to log in to their banking App to view his account – finally he could see what money was flowing in and out right in real-time!
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